About us

Every conversation your business has, always in progress

We give you an AI customer service employee that is built for you, deployed just for you and keeps getting better, so every conversation in marketing, customer care and after-sales gets handled.

We dig into every company’s workflow
We dig into every company’s workflow
It gets better with every day of conversations
It gets better with every day of conversations
Once the deal is done, your team takes over
Once the deal is done, your team takes over

ING Network Technology is an AI services company focused on how efficiently businesses communicate. As a company grows, marketing, customer care and after-sales all run on conversations: reply a step too late and the customer goes to a competitor; miss one follow-up and interest cools; handle after-sales slowly and both reputation and repeat sales suffer. We hand these conversations to an AI employee that truly understands your business, and we run it for you end to end.

We have worked with e-commerce, education, home improvement, automotive, local services, recruiting, cross-border trade and more, and we stay committed to deep customization. With every client we first study how their business really works: where customers come from, what they usually ask, where they hesitate and when it’s best to follow up. We build those details into the scripts, knowledge base and follow-up plan, and give every client its own local deployment.

Once live, ing doesn’t answer questions in isolation. It keeps improving through daily conversations and reasoning: which words win customers over, and when a follow-up works best. Our goal isn’t a front desk that hands off whenever it gets stuck; it’s to come close to replacing staff. In marketing, by the time a person steps in, the customer has already said yes, and your team only needs to take it from there.

  • ✓Understand the business first
  • ✓Locally deployed, better every day
  • ✓Close to replacing staff, reporting daily
Marketing & leadsAnswer inquiries 24/7 and follow up until interest becomes an order.
Customer careCheck in with past customers on their buying cycle and keep relationships active.
After-sales serviceReturns, shipping and how-to questions handled by your rules, with special cases flagged to you right away.
Deep customizationWe dig into each company’s processes and deploy locally, so every client gets its own scripts, knowledge and rhythm.

Want to see how ing works in your industry?

Leave your contact details and a consultant will put together a free AI customer service and follow-up plan for you.

Get a free plan
Chat
Get your industry plan